Conditions for enrolment

2. Enrolment

2.1 By enrolling, the student confirms that they have read and accepted these general terms and conditions.

2.2 All enrolments are binding and oblige the participant to pay the course fees. Prices are quoted in Swiss francs.

2.3 Failure to pay the enrolment fee does not constitute cancellation of the enrolment.

2.4 Failure to attend the course does not entitle the student to a refund or to make up for missed lessons.

2.5 Lessons missed for personal reasons such as holidays, illness, inability to reach the school premises due to bad weather or other reasons, cannot be made up and will not be refunded.

3. Payment procedure

3.1 Course and/or accommodation fees: the amount must be paid in advance for the entire study period, exclusively in Swiss francs, in accordance with the instructions provided in the invoice received by email.

3.2 Accommodation: the student pays the amount due directly to the School in advance, upon receipt of the invoice by email.

4. Cancellation

4.1 General: Registration may only be cancelled in writing.

4.2 If registration is cancelled up to 16 days before the scheduled start date of the course, the registration fee paid will be refunded in full. If cancellation (for serious, substantiated reasons) occurs between 15 days and 1 calendar day before the start of the course, such cancellation entitles the student to a refund after deduction of 30% of the invoice. If, however, cancellation is received after the start of the course, again for serious, substantiated reasons, 50% of the invoice will be retained.

4.3 A request by the student to change the course (type, start date) falls under the cancellation provisions (see point 4.2).

4.4 If the participant and the invoice recipient are not the same person, the participant is jointly and severally liable with the invoice recipient towards ILI School for all claims.

4.5 Private or semi-private lessons: Cancellations and changes to the timetable must be notified to the school in writing at least 24 hours in advance. Otherwise, the service will be deemed to have been provided and invoiced.

5. Student visa

5.1 The documents required for the student visa application will only be issued once payment has been received.

5.2 If the student visa is refused (document confirming non-issuance), the School will retain CHF 500 for administrative costs and refund the remainder of the payment. In the event of other impediments, the cancellation conditions set out above shall apply.

5.3 If the student submits the visa application late (less than 3 months before the start of the course) and the visa is not issued in time for the start of the course, lessons cannot be made up or refunded.

6. Course delivery and changes to the programme

6.1 ILI School reserves the right to amend the programmes, prices and these general terms and conditions.

6.2 In order to run the courses, ILI School reserves the right to set a minimum and maximum number of participants. Should the number of participants be insufficient, in isolated cases, the School may decide to run the course anyway, whilst increasing the course fee or reducing the number of lessons at an unchanged price.

6.3 A change of teacher does not entitle the student to withdraw or cancel their enrolment.

7. Certificate of attendance

Students may request a certificate of attendance within a maximum of 5 years; this is provided free of charge in either paper or digital format.

8. Audio and video recordings

Audio and video recordings on school premises and during online lessons may only be made with the express consent of the school and the participants involved.

9. Liability and insurance

9.1 The School provides third-party liability insurance for students who suffer an accident during activities organised by the school.

9.2 Students are advised to take out adequate insurance covering extracurricular activities and any medical expenses.

10. Act of god

11. Place of jurisdiction

For any dispute the Swiss law is applied and Lugano will be the place of jurisdiction.